Customer Care Policy Our Customers are the most important people in our organization. They are not dependent upon us. We are dependent upon them.
Buyers, Borrower, Homeowners do not interrupt our work. They are the reason we have work.
Customers do us a favor when they call. We are not doing them a favor by returning calls. We may be busy, but they take priority.
Our customers are families or investors that bring us their wants. It’s our job to listen, to understand and to fill those wants.
Customers are not cold statistics. They are unique human beings with different feelings, emotions and needs. We have a job, when they allow us to fill those needs.
Our customers are deserving of the most courteous treatment we can give them.
In short, we value our customers and the referrals they bring us and will certainly act like it.
OUR CUSTOMERS ARE THE MOST IMPORTANT PEOPLE
IN OUR ORGANIZATION - WE STRIVE TO BE SUCCESSFUL TOGETHER!